Privacy Policy

Welcome to Genetics Jakarta Pet House. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://genetics.jakartapethouse.com.

Information We Collect

We collect personal information you voluntarily provide, such as your name, email address, phone number, and shipping address when you place an order, subscribe to our newsletter, or contact us. We may also collect non-personal data including browser type, IP address, and pages visited via cookies and analytics tools.

How We Use Your Information

Your information is used to process orders, respond to inquiries, improve our website and services, send marketing communications (with your consent), and comply with legal obligations. We do not sell or rent your personal data to third parties.

Sharing of Information

We may share your data with trusted service providers who assist with payment processing, shipping, email delivery, and IT support — only to the extent necessary to perform their functions. We require these parties to maintain confidentiality and data security. We may also disclose information if required by law or to protect our rights, safety, or property.

Data Security

We implement industry-standard security measures, including SSL encryption, secure servers, and access controls, to protect your personal information from unauthorized access, alteration, or disclosure.

Your Rights

You have the right to access, correct, delete, or restrict the processing of your personal data. You may also withdraw consent for marketing communications at any time. To exercise these rights, please contact us at support@genetics.jakartapethouse.com.

Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings. For more details, see our Privacy Policy.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at Contact Us or email support@genetics.jakartapethouse.com. You may also visit our About Us page to learn more about our mission and values.

Last updated: March 15, 2025

For additional legal information, please review our Terms & Conditions and Disclaimer.

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